Terms of Service

These Terms of Service ("Terms") govern the rights, obligations, and responsibilities between the Company and users in connection with the digital commerce service operated at uptop.gg, which provides game top-ups, gift cards, mobile recharge, PIN codes, digital vouchers, and other electronically delivered digital products (collectively, the "Service").

The contracting entity of the Service may vary depending on the country or region where the Service is offered, as specified in the applicable country addendum.

Unless otherwise specified in an applicable country addendum, the contracting entity and seller shall be:

• Company Name: OVERTAKE LABS PTE. LTD. • Singapore UEN: 202422326G • Jurisdiction: Singapore

A country addendum may identify a local contracting entity, seller, or service provider for that country.

• "Company" means OVERTAKE LABS PTE. LTD., unless an applicable country addendum identifies another contracting entity or seller for a specific country. • "Member" means a person who agrees to these Terms and creates an account using an email address. • "Digital Product" means game currency, PIN codes, gift cards, mobile recharge credits, digital vouchers, or other intangible digital goods provided electronically through the Service. • "Delivery Information" means the information required to fulfill a Digital Product, including but not limited to a player ID, server ID, region, mobile phone number, email address, or other product-specific delivery identifier, as specified on each product page.

Delivery Information does not include passwords, two-factor authentication codes, recovery codes, or login credentials.

Members shall register using a valid email address. Social login methods may be provided.

Members represent and warrant that the information provided at registration is accurate and up to date.

Users must have the legal capacity to use the Service under applicable law. Certain Digital Products may be subject to age, region, platform, publisher, carrier, or service-provider restrictions.

The Company provides digital product sales, recharge, top-up, and voucher delivery services through the Service.

Members must accurately enter the required Delivery Information for each Digital Product. The Company shall not be liable for fulfillment failures or losses caused by incorrect Delivery Information entered by the Member.

UpTop does not ask Members to provide passwords, two-factor authentication codes, recovery codes, or login credentials. For direct top-ups and mobile recharge, UpTop only asks for the product-specific Delivery Information required to complete the order.

Product availability, supported payment methods, denominations, delivery methods, and supported regions may vary by product and may change from time to time.

Product prices are displayed at checkout.

The Company may establish transaction limits per transaction or over a certain period to maintain a secure transaction environment.

Additional authentication, verification, or manual review may be required for high-value, unusual, suspicious, or inconsistent transactions.

Payments may be processed through third-party payment service providers.

Due to the nature of digital products, withdrawal or cancellation may be restricted once the recharge, top-up, delivery, code issuance, or voucher delivery has been completed, except where otherwise required by applicable law.

Specific refund scenarios, including failed delivery, invalid or already redeemed code claims, pending payments, and incomplete orders, are governed by the Refund Policy published on the Service.

Members may terminate their membership at any time.

Re-registration using the same information may be restricted for a certain period following termination.

The Company may retain certain information for a limited period for the purpose of preventing fraudulent or abusive activities, resolving disputes, complying with legal obligations, or enforcing these Terms.

The Company may restrict or terminate a Member's access to the Service in the following cases:

• Fraudulent payment or deceptive conduct • Unauthorized use of another person's information • Attempted misuse of payment methods, chargebacks, refunds, promotions, or support processes • Violation of these Terms • Conduct that may harm the Company, other users, suppliers, payment providers, platforms, or service providers

UpTop may work with third-party digital goods suppliers, distributors, payment processors, publishers, carriers, platforms, and service providers.

All product names, logos, trademarks, and brands are the property of their respective owners. Unless expressly stated, UpTop is not affiliated with, endorsed by, or officially sponsored by those owners.

Digital Products may be subject to the terms, conditions, region restrictions, redemption rules, and policies of the relevant third-party platform, publisher, carrier, store, or service provider.

To the maximum extent permitted by applicable law, the Company shall not be liable for service interruptions caused by force majeure events, including but not limited to natural disasters, telecommunications failures, system failures, cyber incidents, governmental actions, or events outside the Company's reasonable control.

The Company is not responsible for third-party outages, restrictions, policy decisions, or failures outside its reasonable control. The Company may review affected orders and provide support where appropriate and permitted by applicable law.

In no event shall the Company's aggregate liability to a Member in connection with any single transaction or dispute exceed the amount paid by the Member for the specific Digital Product giving rise to the claim, except where otherwise required by applicable law.

Unless otherwise specified in a country addendum, these Terms shall be governed by the laws of the Republic of Singapore, and disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

The governing law and jurisdiction for users in countries with a specific addendum shall be determined in accordance with that addendum.

For users accessing the Service from the Republic of Korea, the contracting entity and seller shall be:

• Company Name: IMI Co., Ltd. • Representative Director: Soojong Park • Business Registration No.: 402-81-50705 • E-commerce Registration No.: No. 2002-Jeonju Deokjin-0015 • Address: 56 Garinae-ro, Deokjin-gu, Jeonju-si, Jeonbuk State, Republic of Korea

The Service is available only to individuals who are at least fourteen (14) years of age.

Members under nineteen (19) years of age must obtain consent from their legal guardian.

The Company shall not be obligated to verify the accuracy of the Member's age information.

Due to the nature of digital content, withdrawal after completion of recharge may be restricted.

However, exceptions shall apply where required by applicable Korean laws, including the Act on Consumer Protection in Electronic Commerce.

Refunds shall be granted where recharge errors occur due to the Company's fault or where required by applicable law.

Any dispute between the Company and users in the Republic of Korea shall be governed by the laws of the Republic of Korea, and jurisdiction shall be determined in accordance with the Korean Civil Procedure Act.