How UpTop Works
#What can I buy on UpTop?
| Product | What it is | Examples |
|---|---|---|
| Mobile Top-Up | Prepaid credit added directly to a phone number | Prepaid SIM recharge |
| Digital Top-Up | Digital credit delivered using the app, game, or platform identifier required by the product | Games, live streaming apps, social platforms |
| Gift Card & Voucher | A digital code you redeem yourself inside a game, platform, store, or service | Game vouchers, app store cards, lifestyle and retail gift cards |
#What UpTop never asks for
UpTop does not ask for your passwords, two-factor authentication codes, recovery codes, or login credentials.
For direct top-ups and mobile top-ups, UpTop only asks for the product-specific delivery information required to complete the order, such as a phone number, player ID, server ID, region, or email address.
#How does delivery work?
There are two delivery types on UpTop. Which one applies is shown on each product page.
Direct Top-Up
Credit is delivered directly using the phone number, player ID, server ID, region, or other delivery information required by the product.
Applies to: Mobile Top-Ups and Digital Top-Ups.
Code / Voucher
You receive a digital code after checkout and redeem it yourself inside the game, platform, store, or service.
Applies to: Gift Cards & Vouchers.
#Step by step
Mobile Top-Up
- Select your carrier and country
- Choose the amount
- Enter the phone number to top up
- Pay
- Credit is added to the number you entered
What you need: The phone number. Make sure it matches the carrier and country of the SIM.
Digital Top-Up
- Select your app, game, or platform
- Choose the amount or denomination
- Enter the identifier required by the product
- Pay
- Credit is delivered using the identifier you entered
What you need: The required identifier for the product. This may be a player ID, user ID, server ID, region, or other delivery detail. Required fields are shown on the product page.
Gift Card & Voucher
- Select your gift card or voucher
- Choose the denomination
- Pay
- Receive your digital code
- Go to the game, platform, store, or service and enter the code in the redeem section
What you need: Your email address or order contact information at checkout. You redeem the code yourself.
Make sure you are buying the correct region. Some products are region-locked and can only be redeemed in specific countries.
#Quick comparison
| Mobile Top-Up | Digital Top-Up | Gift Card & Voucher | |
|---|---|---|---|
| How it is delivered | Direct to phone number | Direct using required delivery identifier | Digital code |
| What you need at checkout | Phone number | Product-specific identifier | Email or order contact information |
| Can be sent as a gift | Depends on product | Depends on product | Usually yes |
| Region matters | Yes, carrier or country | Yes, product or account region | Yes, product region |
#After you pay
Mobile Top-Up and Digital Top-Up
Check your phone balance, app, game, or platform after payment confirmation. Delivery time may vary by product, supplier, carrier, or platform.
Gift Card & Voucher
Your code is delivered digitally after checkout. Codes are single-use, so do not share yours before redeeming.
#Something went wrong?
If your top-up did not arrive, your code was not delivered, or your order looks incomplete, contact UpTop Support with your order ID.
- Email: support@uptop.gg
- Support page: uptop.gg/support