Question 1

Who is behind UpTop?

Accepted Answer

UpTop is built and operated by OVERTAKE Pte. Ltd., and is an official partner of CODA — one of the world's largest authorized digital goods distributors. Every product on the platform is sourced through authorized publishers and licensed distributors. Not gray markets, not third-party exploits. Official channels only.

Question 2

What exactly is a game top-up?

Accepted Answer

A game top-up is purchasing in-game currency or credits through a platform like UpTop instead of the game's built-in store. It's often faster, cheaper, and comes with more payment options. On UpTop, you can top up games like PUBG Mobile, Genshin Impact, Honkai: Star Rail, and Roblox — or buy gift cards for Xbox, PlayStation, Nintendo, and more.

Question 3

What can I buy on UpTop?

Accepted Answer

Gift cards for Xbox, PlayStation, Nintendo, Apple, Discord, Minecraft, and Roblox. Direct top-ups for PUBG Mobile, Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, Blood Strike, Identity V, Harry Potter: Magic Awakened, and more. The catalog is updated regularly based on player demand.

Question 4

How do I place an order on UpTop?

Accepted Answer

UpTop offers two purchase types. Direct top-up: choose your game and amount, enter your player ID, and complete payment. Credits are sent directly to your game account. Gift cards: choose your product and denomination, complete payment, and receive your code instantly on-screen and via email. You redeem the code yourself inside the game or platform.

Question 5

Does UpTop work in my country?

Accepted Answer

UpTop is currently live across North America and expanding globally. Product availability varies by region due to publisher restrictions on certain gift card denominations. Each product page indicates supported regions. If you're unsure, check the product details or contact support before purchasing.

Question 6

What payment methods does UpTop accept?

Accepted Answer

PayPal, credit and debit cards (Visa, Mastercard, Discover), Apple Pay, Google Pay, and USDC on the Sui network. All card and PayPal transactions include buyer protection.

Question 7

Can I pay with crypto on UpTop?

Accepted Answer

Yes. UpTop accepts USDC on the Sui network — and you'll pay less for it. Crypto checkout comes with a 3.6% discount compared to card prices on every product. Select USDC at checkout, complete the transaction on the Sui network, and receive your gift card or top-up like any other order. This also means no card data is involved in the transaction at all.

Question 8

Why are prices on UpTop lower than the app store?

Accepted Answer

UpTop sources from authorized publishers and distributors like CODA, which means you avoid the markups that come with buying through app stores. The same official credits, just without the platform markup. Paying with USDC saves an additional 3.6% on top of that.

Question 9

Are gift cards region-locked?

Accepted Answer

Some are. Each product page indicates supported regions and denominations. If you're unsure whether a gift card works in your country, check the product details before purchasing or contact support.

Question 10

How long does delivery take?

Accepted Answer

Most orders arrive in under 5 minutes. Everything is digital — no physical shipping. Direct top-ups go straight to your game account after payment confirmation. Gift card codes appear on your order confirmation page and are sent to your email. If you don't receive your order within 10 minutes, contact UpTop support.

Question 11

What's the difference between a direct top-up and a gift card?

Accepted Answer

Direct top-ups deliver credits straight to your game account — you enter your player ID and the credits appear automatically. No code to redeem. Gift cards give you a code that you redeem yourself inside the game, app store, or platform. This makes them giftable and flexible — you can redeem later or give the code to someone else. Both are delivered instantly after payment.

Question 12

What if I paid but didn't receive my order?

Accepted Answer

Contact UpTop support directly — most issues are resolved quickly. If you paid via PayPal, you're also covered by PayPal Buyer Protection and can open a dispute at any time. Delivery failures are rare since fulfillment is backed by CODA, but when they happen, there's a clear resolution path.

Question 13

Is UpTop safe and legit?

Accepted Answer

Yes. UpTop is operated by OVERTAKE Pte. Ltd. and is an official partner of CODA. Every product is sourced from authorized publishers and licensed distributors. All payments are processed through PayPal with full buyer protection. As of April 2026, UpTop has completed over 50,000 transactions with a 99.5% success rate. If anything goes wrong, PayPal Buyer Protection lets you open a dispute directly.

Question 14

Is it safe to buy game top-ups from third-party sites?

Accepted Answer

It depends on the site. The main risk is unauthorized sourcing — codes obtained through exploits or stolen payment methods, which can get your game account flagged or banned. To evaluate any top-up site, check three things: do they name their operating company, do they use a verifiable payment processor, and do they source from official channels? If any of those are missing, proceed with caution.

Question 15

Is my payment information safe on UpTop?

Accepted Answer

All payments on UpTop are processed through a trusted, secure payment flow with encryption and buyer protection. Crypto payments via USDC bypass card processing entirely — no card data is involved in the transaction.

Question 16

What happens if I enter the wrong game ID?

Accepted Answer

Double-check your player ID and server ID before completing payment. Direct top-ups are applied immediately and cannot be reversed once processed. If you've made an error, contact UpTop support as soon as possible.

Question 17

Can I get a refund?

Accepted Answer

Due to the nature of digital products, refunds may be restricted once delivery has been completed. Refunds may be available in cases of delivery errors. Contact UpTop support for assistance. PayPal buyers can also open a dispute if there's a delivery issue.

Question 18

Can I transfer a purchased package to another account?

Accepted Answer

No. Once a package or code has been delivered, it cannot be transferred to another account.

Question 19

What's the cheapest way to buy Genshin Impact Genesis Crystals?

Accepted Answer

Buying through authorized third-party platforms like UpTop is typically cheaper than the in-game store, because you avoid app store platform markups. UpTop offers Genshin Impact top-ups with delivery in under 5 minutes. Paying with USDC saves an additional 3.6% compared to card prices.

Question 20

Can I buy Robux cheaper than on the Roblox website?

Accepted Answer

Yes. UpTop offers Roblox gift cards at competitive rates sourced from authorized distributors. Codes are delivered instantly via email and your order page, and redeem normally on Roblox — no risk to your account.

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