Question 1

What exactly is a game top-up?

Accepted Answer

A game top-up is purchasing in-game currency or credits through a platform like UpTop instead of the game's built-in store.
It's often faster, cheaper, and comes with more payment options. On UpTop, you can top up games like PUBG Mobile, Genshin Impact, Honkai: Star Rail, and Roblox — or buy gift cards for Xbox, PlayStation, Nintendo, and more.

Question 2

What can I buy on UpTop?

Accepted Answer

Gift cards for Xbox, PlayStation, Nintendo, Apple, Discord, Minecraft, and Roblox.
Direct top-ups for PUBG Mobile, Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, Blood Strike, Identity V, Harry Potter: Magic Awakened, and more.
The catalog is updated regularly based on player demand.

Question 3

How do I place an order on UpTop?

Accepted Answer

UpTop offers two purchase types.
Direct top-up: choose your game and amount, enter your player ID, and complete payment. Credits are sent directly to your game account.
Gift cards: choose your product and denomination, complete payment, and receive your code instantly on-screen and via email. You redeem the code yourself inside the game or platform.

Question 4

What payment methods does UpTop accept?

Accepted Answer

PayPal, credit and debit cards (Visa, Mastercard, Discover), Apple Pay, Google Pay, and USDC on the Sui network.
All card and PayPal transactions include buyer protection.

Question 5

Can I pay with crypto on UpTop?

Accepted Answer

Yes. UpTop accepts USDC on the Sui network — and you'll pay less for it.
Crypto checkout comes with a 3.6% discount compared to card prices on every product. Select USDC at checkout, complete the transaction on the Sui network, and receive your gift card or top-up like any other order.
This also means no card data is involved in the transaction at all.

Question 6

How long does delivery take?

Accepted Answer

Most orders arrive in under 5 minutes. Everything is digital — no physical shipping.
Direct top-ups go straight to your game account after payment confirmation. Gift card codes appear on your order confirmation page and are sent to your email.
If you don't receive your order within 10 minutes, contact UpTop support.

Question 7

What's the difference between a direct top-up and a gift card?

Accepted Answer

Direct top-ups deliver credits straight to your game account — you enter your player ID and the credits appear automatically. No code to redeem.
Gift cards give you a code that you redeem yourself inside the game, app store, or platform. This makes them giftable and flexible — you can redeem later or give the code to someone else.
Both are delivered instantly after payment.

Question 8

Is UpTop safe and legit?

Accepted Answer

Yes. UpTop is operated by OVERTAKE Pte. Ltd. and is an official partner of CODA. Every product is sourced from authorized publishers and licensed distributors.
All payments are processed through PayPal with full buyer protection. As of April 2026, UpTop has completed over 50,000 transactions with a 99.5% success rate.
If anything goes wrong, PayPal Buyer Protection lets you open a dispute directly.

Question 9

What happens if I enter the wrong game ID?

Accepted Answer

Double-check your player ID and server ID before completing payment.
Direct top-ups are applied immediately and cannot be reversed once processed. If you've made an error, contact UpTop support as soon as possible.

Question 10

Can I get a refund?

Accepted Answer

Due to the nature of digital products, refunds may be restricted once delivery has been completed.
Refunds may be available in cases of delivery errors. Contact UpTop support for assistance. PayPal buyers can also open a dispute if there's a delivery issue.

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